Professional, timely, easy to contact
Major T.
Gabe was very helpful and easy to work with. Would highly recommend!
Jerome L.
They took their time and it made me feel like I mattered doing such a unfortunate situation in my home
Polly D.
I will always call on Paul Davis to do any type of repair work for my home. The company is very efficient and Paul comes and makes sure everything is done perfectly.
Emil R.
On June 7, 2026, my home experienced a flood. I discovered the damage around 1:00 p.m. and immediately contacted Nationwide. To my surprise and appreciation, the Paul Davis Restoration team arrived at my home by 5:30 p.m. that same day. Their quick response provided reassurance during an extremely stressful situation.
Before sharing my experience, I would like to note that this will be the first of a three-part review. This initial letter reflects my experience at the beginning of the restoration process. I plan to provide a second update midway through the work and a final review upon completion of the project.
From the moment they arrived, the Paul Davis team demonstrated professionalism, expertise, and compassion. Chris, Dustin, Dawson, and Hosea quickly assessed the situation, asked the right questions, and immediately began the work needed to stabilize and protect my home. Throughout the process, they communicated clearly, kept me informed of the cleanup timeline, and consistently reassured me that everything would be okay. Their dedication was evident not only in what they said, but also in the quality of their actions.
Later, I met with Nate from Paul Davis, who thoroughly explained the next steps and what I should expect moving forward. Every member of the team treated me with respect and genuine care. Based on my experience so far, I would highly recommend Paul Davis Restoration and would certainly consider them for any future restoration needs.
Overall, Nationwide and Paul Davis have earned my trust from the very beginning of this claim. I wanted to share my positive experience at the outset of this process and will continue to provide updates as the work progresses, including a mid-project review and a final review upon completion. At this stage, I genuinely cannot think of anything they could have done better. Their responsiveness, professionalism, and compassion have exceeded my expectations, and I am a very satisfied customer.
Marty C.
